Zappy for Short-Term Rentals

At Zappy, we specialize in providing efficient support for short-term rentals. Whether you’re a property owner, manager, or traveler, our tailored solutions enhance your rental experience and simplify the process.

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Elevate Guest Experiences, Maximize Bookings

Exceptional guest service is crucial for short-term rentals. Our dedicated team ensures that every guest interaction leaves a positive impression, leading to higher occupancy rates and repeat bookings.

Simplify Property Management

Managing short-term rentals can be challenging. Zappy simplifies the process by handling inquiries, reservations, and guest communication. Focus on providing a delightful experience for your guests while we take care of the logistics.

Advantages of Short-Term Rental Support

Let us assist you in becoming the most trusted brand in your industry by ensuring every customer interaction receives the utmost care & attention.

Efficient Guest Communication

Our agents handle guest inquiries promptly, ensuring smooth check-ins, check-outs, and any special requests.

Focus on Revenue

Outsourcing property management tasks allows you to concentrate on marketing, pricing strategies, and maximizing rental income.

Expertise in Hospitality

Our team understands the unique needs of short-term rentals, from coordinating cleaning services to managing guest reviews. You’ll have access to experts who know the industry inside out.

A Vibrant Culture

At our core, culture is more than just words on a page—it's a lived experience.
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Every day, we foster a playful and supportive environment, knowing that positivity is contagious. We treat our team like family, recognizing their potential for greatness.

Still Have Questions?

We're here to tackle your questions and dive in to help you support your customers.

Is outsourcing really more cost-effective?

Absolutely. We've delivered significant cost savings for clients in industries like eCommerce, Fintech, Real Estate, Mobility, and more. Maintaining an in-house customer experience team can cost two to three times more than working with Zappy. Plus, our services are often cheaper than the minimum wage in most US states. With Zappy, you save time on hiring, onboarding, training, quality assurance, and reporting, while eliminating overhead costs and focusing on the things that truly matter to you and your company.

What makes Zappy different than any other BPO company?

At Zappy, every solution we create is uniquely tailored to meet your business's specific needs. What sets us apart is our highly engaged team members, supported by a strong internal culture, ample resources, and top-notch industry expertise. We are founders that have been there and done that, not only do we help you with your outsourcing needs but we will go above and beyond to connect you within our network of partners, VCs, and potential future hires.

How can Zappy help my company keep on scaling?

Zappy's customer support services are crafted to support your ongoing growth. By taking over recruitment and support tasks, we free up your essential resources, enabling you to concentrate on developing your products or services. While you innovate and build new competitive edges, our expert team will ensure exceptional customer experiences, helping your business expand seamlessly.

What’s types of customer support services do you offer, give me some examples?

We provide a diverse range of customer support services, available 24/7 or whenever your team needs them. Talk with one of our US based outsourcing Pros to discover how easy it is to get started. Here are a few areas where we can help to get the brain juices flowing:
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✓ General customer service (email, sms, voice)

✓ Inbound & outbound sales

✓ Operational data collection

✓ Billing support

✓ Travel booking assistance

✓ Real estate lead responses

✓ And much more!